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DESCRIPTION
Full description is on the manufacturer’s website
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PAYMENT
We accept all payment methods offered by eBay Managed Payments – Debit and Credit cards, PayPal, Klarna, Google Pay and Apple Pay
SHIPPING and RETURN
– We ship worldwide from Lübeck, Germany using FedEx and we can also use other mail services at the buyer?s request.
– Domestic shipping within Germany and Europe is carried out by UPS.
– It is also possible to pick up your order at our location in our warehouse in Lübeck, Germany. Please contact us to clarify the details of receiving the purchased items.
– We can offer express and combined shipping. Please contact us if you have questions about this.
– International buyers are responsible for all customs fees, import taxes, VAT, and other fees applied by their respective countries.
– All shipments are fully insured and carried out in full compliance with the laws and product certification rules.
– Returns are accepted within 30 days after purchase, provided that the product is in its original condition, packaging and there are no signs of use.
WARRANTY
– All the goods are being covered under a manufacturer’s warranty.
– Our own operational warranty on all items in case of a manufacturing defect within the first 60 days.
POPULAR QUESTIONS
All suggested delivery times and methods are specified in the listing details. Please contact us if you are interested in detailed shipping terms or if you would like to use another shipping method.
We always send an invoice to the buyer along with the package either via email or eBay account. You can also download the invoice yourself in the eBay order details.
You can cancel your order before hand it over to the post. Otherwise, you should wait until you receive it and send it back within 30 days of receipt. Then you will be refunded according to the rules of eBay.
Please contact us if you have received a damaged item. We will send you a replacement item if it is necessary to clarify the further procedure. lf the item is already recognized as damaged upon receipt, you should immediately notify the delivery person and take photos of damages and send them to us.
Feel free to contact us and we find a solution for every problem .
ABOUT US
We are a successful company specializing in the supply of equipment and components for the needs of the industry. Having started in 2010 in Germany, today we already have offices in Europe, Asia and America. Our highly qualified specialists are always ready to assist in the selection of equipment with an individual approach to each of our clients. We work only with proven and reliable manufacturers that meet international quality and safety standards. Our company has an extensive product catalog, which includes a wide variety of equipment for various industries and spare parts for it. We value the trust of our customers and try to develop long-term cooperation by constantly improving the service and paying great attention to feedback from our customers.
FAMAGA GROUP OHG is your reliable partner in the field of industrial equipment!
FAMAGA Group OHG
Hinter den Kirschkaten 83, 23560 Lübeck
Registereintrages: HRA 6714 HL
Germany Phone Number: +49 (451) 703 64 997
UAE Phone Number: +971 (0) 4 235 2461
